Privacy Policy

Last updated: January 2026

1. Information We Collect

When you book tickets through our website, we collect the following information:

• Full name (first and last name)
• Email address
• Phone number
• Visit date and time preferences
• Payment information (processed securely by Stripe)

2. How We Use Your Information

We use your personal information to:

• Process your ticket purchase and send confirmation emails
• Contact you regarding your booking if necessary
• Improve our services and website experience
• Send promotional offers (only with your consent)

3. Payment Security

All payment transactions are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers.

4. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all data transmission.

5. Third-Party Services

We may use third-party services for:

• Payment processing (Stripe)
• Analytics (Google Analytics)
• Email communications

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Australia Zoo
1638 Steve Irwin Way, Beerwah QLD 4519, Australia

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.